Privacy Policy.

1. Introduction

• Controller: DESIGNTURE CREATIVE STUDIO LIMITED, registered at 21 Trinity Street, Sunderland SR5 2EG United Kingdom, company number 12324348 (we, us, our).
• Contact: PAULIUS STANKEVICIUS, email: design.tiks@gmail.com, phone: 00447563877328.
• Effective date: 26/04/2026.

Scope. This policy explains how we collect, use, store and share personal data when you visit or interact with our website designturecreative.com and when you use our services.

Personal data we collect. We may collect:

• Identity & contact data: name, email address, postal address, telephone number.
• Account data: username, password, billing information.
• Transaction data: purchases, invoices, payment confirmations.
• Technical & usage data: IP address, browser type/version, device identifiers, operating system, pages visited, referral URLs, search queries, cookies, analytics data.
• Communications: correspondence you send to us, marketing preferences, support requests.
• Special categories: only if you voluntarily provide them (e.g., health data) — we will obtain explicit consent if we process these.

1. How we collect data.

• Directly from you: forms, account registration, subscriptions, orders, emails, phone calls, surveys.
• Automatically: cookies, analytics, server logs.
• From third parties: payment processors, analytics providers, advertising partners, social networks, and publicly available sources.

2. Legal bases for processing. We rely on the following lawful bases under UK GDPR:

• Consent: where you have given clear consent (e.g., marketing communications, certain cookies).
• Contractual necessity: to perform a contract with you (e.g., to deliver products/services, process payments).
• Legal obligation: to comply with the law (e.g., tax, anti-fraud).
• Legitimate interests: for our legitimate interests (e.g., improving our website, direct marketing, fraud prevention), balanced against your rights. We will document our legitimate interest assessments.

3. Purposes of processing. We use personal data to:

• Provide and manage your account, orders and payments.
• Deliver goods, services and customer support.
• Communicate updates, marketing (subject to consent/opt-out), and administrative messages.
• Personalise and improve our website, products and services.
• Perform analytics and research to enhance user experience.
• Prevent, detect and investigate fraud or security incidents.
• Comply with legal and regulatory obligations.

Cookies and similar technologies. We use cookies and similar technologies for functionality, analytics and advertising. On the first visit, you will be presented with a cookie notice to obtain consent where required. You can manage cookie settings via your browser or our cookie preference tool.

Sharing and disclosure. We may share personal data with:

• Service providers and subprocessors (payment processors, hosting providers, email platforms, analytics, CRM).
• Professional advisors (lawyers, accountants).
• Public authorities or enforcement bodies where required by law.
• Third parties in connection with a sale or reorganisation of our business (with appropriate safeguards). We do not sell your personal data.

International transfers. Where personal data is transferred outside the UK/EEA, we will ensure appropriate safeguards (e.g., UK adequacy decisions, standard contractual clauses, binding corporate rules) or obtain your consent where required.

Data retention. We retain personal data only as long as necessary for the purpose collected, to satisfy legal, tax or accounting obligations, or as set out in our retention schedule: generally account data and transaction records for up to 7 years; marketing preferences until consent is withdrawn; logs and analytics for up to 7 years, depending on circumstances.

Security. We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. No internet transmission is entirely secure; we cannot guarantee absolute security.

Your rights under UK GDPR you have rights to:

• Access your personal data.
• Rectify inaccurate data.
• Erase data (right to be forgotten) in certain circumstances.
• Restrict processing.
• Object to processing (including profiling) and to direct marketing.
• Data portability (receive your data in a structured, commonly used format).
• Withdraw consent where processing is based on consent. To exercise rights, contact design.tiks@gmail.com. We may require verification and will respond within statutory timescales (generally one month).

Complaints. If you are unhappy with our handling of personal data, please contact us first at design.tiks@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.

Children. Our services are not aimed at children under 13 (or other applicable minimum age). We do not knowingly collect personal data from children. If we become aware that we have collected such data without parental consent, we will delete it.

Automated decision-making and profiling. We do not rely on automated decision-making that produces legal or similarly significant effects about you, except for limited automated processes (e.g., fraud detection, personalised advertising). Where applicable, we will provide meaningful information about the logic involved and how to exercise rights.

Changes to this policy. We may update this policy from time to time. We will post the revised policy on our website with the updated effective date.

Contact Data protection enquiries: Call 0303 123 1113   Postal address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF   ICO helpline: https://ico.org.uk